Welcome to Farm Fresh (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.farmfreshfoods.in (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

 Introduction

At Farm Fresh, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy applies to all visitors, customers, and users of our Site and services. By accessing or using our Site, you agree to the terms outlined in this policy.

Information We Collect

We collect various types of information to provide and improve our services to you.

How We Use Your Information

We use the collected information for various purposes, including:

• Providing Services: To process and fulfill your orders, manage your account, and respond to your inquiries.

• Improving Our Site: To understand how users interact with our Site, enabling us to enhance user experience and optimize our offerings.

• Communication: To send you updates, newsletters, marketing materials, and promotional offers (with your consent).

• Customer Support: To address your questions, concerns, and feedback effectively.

• Security: To protect against unauthorized access, fraud, and other security threats.

• Compliance: To comply with legal obligations and enforce our terms and policies.

Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may engage third-party companies and individuals to perform functions on our behalf, such as payment processing, shipping, data analysis, and marketing assistance. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new owner.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our customers and others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information:

• Encryption: Sensitive information such as credit card details is encrypted using Secure Socket Layer (SSL) technology.
• Access Controls: Only authorized personnel have access to your personal data.
• Regular Audits: We conduct regular security assessments and audits to ensure the integrity and security of our data systems.
• Data Minimization: We collect only the information necessary to provide our services effectively.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

a. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to the site owners.

b. How We Use Cookies

We use cookies and similar tracking technologies to:

• Enhance User Experience: Remember your preferences and settings.
• Analyze Usage: Understand how users navigate and interact with our Site to improve functionality and performance.
• Marketing: Deliver personalized advertisements and promotional content based on your interests.

c. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of our Site and limit your ability to use certain features.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and ask for corrections if it is inaccurate or incomplete.
• Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
• Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or contacting us directly.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

Third-Party Links

Our Site may contain links to third-party websites and services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our Site is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

• Email: info@farmfreshfoods.in

• Phone: +91 70063 05700

• Mailing Address:
  Farm Fresh
  Kashmir, India

We are committed to resolving any issues or concerns you may have regarding your privacy and data security.