We offer a wide range of premium products including dry fruits (almonds, walnuts, cashews), saffron, berries, and shilajit sourced from Kashmir. All our products are fresh, healthy, and ethically sourced from local small farmers.

Farm Fresh sources its most of the products from the pristine valleys of Kashmir, working directly with local small farmers. This ensures superior quality and supports sustainable farming practices.

You can place an order directly on our website. Browse our products, add them to your cart, and proceed to checkout. We offer flexible payment options including UPI, credit/debit cards, bank transfers, and cash on delivery (COD) in select areas.

We accept a variety of payment methods for your convenience:

• Credit/Debit Cards (Visa, MasterCard, American Express, Rupay)

• Net Banking

• UPI (Google Pay, PhonePe, Paytm, etc.)

• Digital Wallets

• Cash on Delivery (COD) in select areas

Yes! We offer international shipping for wholesale orders. Please contact our wholesale team at [email protected] for more information about shipping rates, delivery times, and customs regulations.

Delivery times vary based on your location:

• Within India: Orders typically arrive within 3-7 business days.

• International Orders: Shipping times vary depending on the destination, but it generally takes 7-15 business days.

If you need to cancel or modify your order, please contact us as soon as possible. Once an order is processed or shipped, we may not be able to modify or cancel it. However, we will try to accommodate your request if we can.

We offer a 30-day return policy for most of our products. Items must be in their original packaging and condition. To initiate a return, contact our customer support team. Refunds are processed once we receive the returned items.

You can reach our customer support team by:

• Email: [email protected]

• Phone: +91 70063 05700

• Live Chat: Available on our website during business hours.

Yes, we offer a wholesale program for businesses looking to purchase in bulk. For more information, please visit our Wholesale Enquiry page or contact our wholesale support team.

We are always looking to expand our network of partners. If you’re interested in becoming a retailer, distributor, or other type of partner, please contact us via [email protected] for more details.

Yes, all our products meet industry standards. We are certified by the Food Safety and Standards Authority of India (FSSAI) and ISO 22000 for food safety management.

Yes, we offer special gift packaging options for our products. You can choose from a variety of packaging styles to present our products as gifts. Contact us to learn more about custom gift packaging.

We strive to source products using organic farming methods, although not all products are officially certified organic. However, we ensure all products are grown sustainably, without the use of harmful chemicals or pesticides.

If your order is damaged or defective, please contact us within 48 hours of receiving your order. We will arrange for a replacement or refund as necessary.